To ensure compliance and security, it is mandatory to complete the Know Your Customer (KYC) process on ProShip. Here are the steps to follow:
Signup Process: During the signup process, the registered email ID will receive a default password for login purposes.
ProShip Admin Panel: Access the merchant panel within the ProShip admin panel.
KYC Status Check: Click on the "Details" option to view the KYC status of the merchant. This will indicate whether the KYC has been approved or not.
Document Verification: If the KYC is not approved, please verify the submitted documents and proceed to approve the KYC.
Mandatory KYC Documents: The required KYC documents include the Aadhaar Card, GST Number, Bank Account Proof, and PAN Card.
Login and KYC Upload: After a successful login, the system will redirect the user to the appropriate section where the KYC documents can be uploaded.
Requesting Approval: The Revenue Key Account Manager (KAM) will send an email to both the Freight Operations and Finance departments, requesting the approval of the KYC.
System-Generated Email: Additionally, the ProShip system automatically triggers an email notification once a new account is registered on ProShip.
Please note that it's important to follow the specific guidelines and instructions provided by the ProShip platform for a seamless and accurate KYC process.
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