Is KYC mandatory on ProShip?

Modified on Tue, 27 Jun, 2023 at 2:22 PM

To ensure compliance and security, it is mandatory to complete the Know Your Customer (KYC) process on ProShip. Here are the steps to follow:

  1. Signup Process: During the signup process, the registered email ID will receive a default password for login purposes.

  2. ProShip Admin Panel: Access the merchant panel within the ProShip admin panel.

  3. KYC Status Check: Click on the "Details" option to view the KYC status of the merchant. This will indicate whether the KYC has been approved or not.

  4. Document Verification: If the KYC is not approved, please verify the submitted documents and proceed to approve the KYC.

  5. Mandatory KYC Documents: The required KYC documents include the Aadhaar Card, GST Number, Bank Account Proof, and PAN Card.

  6. Login and KYC Upload: After a successful login, the system will redirect the user to the appropriate section where the KYC documents can be uploaded.

  7. Requesting Approval: The Revenue Key Account Manager (KAM) will send an email to both the Freight Operations and Finance departments, requesting the approval of the KYC.

  8. System-Generated Email: Additionally, the ProShip system automatically triggers an email notification once a new account is registered on ProShip.

Please note that it's important to follow the specific guidelines and instructions provided by the ProShip platform for a seamless and accurate KYC process.

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