WMS Setup and Onboarding
Request Initiation (ETA: 3 Working Days)
- FTR Team raises a request to create a new WMS instance for the brand. 
- The Support Team begins the setup process upon receiving complete onboarding data. 
Onboarding Data Required from Client
Clients must submit an onboarding datasheet containing:
- Item Master: SKU codes, descriptions, bundled SKUs, and bundle definitions 
- Vendor Master: Names, contact details, GSTINs, and addresses 
- Customer Master (B2B only): Names, addresses, and contacts 
- Warehouse Location Details: Warehouse name, address, contact details 
- User Login Info: Names, mobile numbers, email addresses, roles 
- Basic Brand Details: Email, address, logo, GSTIN 
- Packing Box Master: Box types, sizes, weight, dimensions 
- HSN Master: HSN codes, tax slabs 
Master Data Upload
- The support team validates and uploads the master data shared by the client. 
- Data is uploaded into the WMS backend and cross-checked for completeness. 
WMS Configuration (ETA: 1 Working Day)
Once the WMS tenant is created, the support team configures the following:
Configurable Settings
- Channel Setup: Enable D2C, B2B, and marketplace channels 
- GRN & Putaway: Choose between single-unit or bulk putaway workflows 
- Shelf Life Tolerance: Set at SKU level via Settings > Tolerance 
- Batching: Enable/disable batching at item level 
- Custom Fields: Add via Settings > Custom Fields 
Any custom configurations required if WMS & ERP is being integrated are also enabled as part of the setup 
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