During the onboarding process, your wallet type is determined based on your preference. This selection is made to ensure that your payment preferences align with your needs. If you initially chose a prepaid wallet but now wish to switch to a postpaid wallet, you can make this change by updating your Key Account Manager (KAM).
To transition from a prepaid wallet to a postpaid wallet, you will need to inform your KAM about your decision. They will assist you in making the necessary adjustments. Once the update is made, you no longer have to recharge your wallet manually. The postpaid wallet operates on a billing cycle, where you receive a periodic invoice for the services used within a specific period.
In summary, your wallet type is determined during onboarding, but you have the flexibility to switch from prepaid to postpaid. Simply notify your KAM of your desire to change, and they will facilitate the process. Once the switch is complete, you will no longer need to manually recharge your wallet as charges will be invoiced based on your usage.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article