Inventory Not Found While Picking

Picking Not Found

While performing picking, there may be exceptional cases where the picker does not find the item in the system-suggested bin. 

1. If alternate bins contain available inventory, the WMS will suggest the next suitable bin.

2.  However, if the missing inventory is the last available stock or part of minting stock, the system behaves differently based on the order type:

USN-Managed Inventory

• If the missing item is USN-tracked, WMS will:
  
  

  • Mark the all the USN as "Not Found" for this BIN

  • Adjust down the inventory count for all units of that SKU in the bin.

  • Move the order to the "Insufficient Stock" bucket.

B2C Orders

• If the item is not found:

  • WMS will mark all units of that SKU in the bin as "Not Found".

  • If any items were already picked, WMS will automatically open a putaway task for them.

  • The order will be moved to the "Insufficient Stock" bucket

 B2B Orders

• For B2B orders, the user has flexible options:
  
  

  • The user may choose to proceed with picking the remaining items in the order.

  • Alternatively, the user can stop picking and putaway any already picked items.

All the “Not Found” inventory and transactions can be viewed on Left Menu→ Inventory→ Not Found Inventory 

Not Found Inventory Analytics

Custom Date Range Selection

• Users can select a custom date range to analyze historical "not found" inventory trends.

Daily Trend Chart

• Displays a day-wise graph of the quantity of inventory marked as "not found" during picking

Top SKUs with Not Found Tags

• Highlights the SKUs most frequently marked as "not found", helping identify persistent issues.

User-Level Visibility

• Shows which users have marked the highest volume of inventory as "not found", helping track errors or training gaps.
  
  

FAQ Section

• Provides a list of frequently asked questions to help users better understand the logic, handling, and resolution of "not found" inventory.